Frequently Asked Questions

Coaching will empower you by encouraging you to become the being the best version of yourself, thus your confidence is increased, your headspace is clearer with your mind-body connection working together in a harmonious and positive relationship.

Coaching is a supportive environment to help you achieve your goals.  Some goals may be transformational and will affect deeply, meaningful and lasting change.

It seems to me that online coaching works well for everyone. It allows:

  • Anonymity (you will not bump into your coach in the local supermarket)
  • The safety of your own home (this is especially helpful if you wish to reflect after the session and stay in the energy as opposed to navigating a commute)
  • Flexibility of scheduling (No need to go out)
  • The opportunity to work with people from all over the world similar to talking to loves ones, friends and family online.
  • Convenience, fast and efficient (save money on travel expenses, save time by staying in the comfort of your own home)
  • Access to any online materials developed now and in the future.

I have been able to work with clients in Ireland, UK, Bali, Australia, America, Philippines and sunny Spain where I currently reside.

None of that would have been possible without an online presence. I look forward to meeting many new clients from all walks of life and hearing their story.

Well it depends on what you wish to achieve, the facts of what’s going on for you now and how much you are willing to play full out.  We can discuss this on your Clarity Call.

For example: you may have a goal which is to climb one step up a staircase and a little action is required, or you may have a bigger goal where you wish to climb a few steps up a staircase, or even a larger goal where you wish to climb to the top of the staircase to a new level/being of your life.

It’s like an arcade/nintendo game where you move though obstacles gathering the right tools along the way to move to the next level / your goal.

I work a lot with Mindset and Vibration so lots of the word ‘energy’ will get used a lot connect you with your current energy and changing your vibration to meet that which you wish to achieve.

We will follow a program with flexibility to adapting to the changes of everyday life and whatever is ‘coming up’ for you.

To get a better idea of my style feel free to read my blogs and download my free ebook here.

  • Encourage, support and believe in you.
  • Hold you accountable for what you say you are going to do.
  • Provide a safe and trusting space for you to grow.
  • Aid you in finding solutions and alternative perspectives and actions.
  • Help you discover your values, challenge your beliefs, uncover patterns, let go of stories and unnecessary baggage that you no longer serve you to enable to you to become more empowered and fulfilled in your life.
  • Help you Focus on what you want, rather than what you don’t want including any unnecessary distractions bringing Clarity into your life.
  • Provide you with tools and techniques for life-time use.
  • Help you try new things, take risks get out of your comfort zone and soar.
  • Assist you in learning to trust your intuition and to put yourself first.
  • Help you look forward and move you forward by adapting your mindset to focus. on positive emotions, thoughts and behaviours.
  • Aid you in moving from Surviving to Thriving.
  • Learn more about your True Self (Vision, Purpose, Values, Strengths, Beliefs, What and How you Think, Feel, etc).
  • Obtain Structure and Organisation to gain Clarity.
  • Set Goals, Learn, Observe, Reflect.
  • Gain Greater Self Confidence.
  • Reduce Stress, Anxiety or Nervousness in life.
  • Ability to Set Boundaries.
  • Increase Assertiveness.
  • Gain Inner Peace.
  • Live on Purpose by Choosing Whom and What you Wish to be in the world.
  • Gain Better Relationships with Family, Friends and Colleagues.
  • Improved Self Awareness and Curiosity about the amazing person you are
  • Regain emotional and spiritual balance.
  • Increase your Happiness and Wellbeing.
  • Befriend your Inner Critic.
  • Connect with you BE’ing.

I am more interested in the person you are ‘being’ and any type of situation which tends to be a consequence of something else which when identified becomes the focus of our work together.

If you are unsure or seriously thinking about working with a me then I firstly suggest you make an appointment for a Clarity call.  This call is free and you may select your a time that suits you. The call will be done over Skype.

Will I be under pressure or manipulated into buying on this call?

No, that is not my style. I believe there’s many coaches available and each client will know when they have found the right ‘fit’ for them. It is important to find a coach that you feel is aligned with you and what you wish to achieve.  In other words it’s like the many hairdressers out there yet everyone selects the one which is right for them and which one will create the best outcome for you the client.

This is a common concern. The Clarity Call has a structure, and we will cover any concerns that you have during that session and propose a plan together that will work for you.

Let me know any other concerns or questions you have and I will gladly answer them for you.

No Matter How Good You Are at Anything a Coach Makes You Better”

Yes, alongside individual 1:1 in person and online sessions, I am available for Group Work(up to 20 persons) and Retreat Facilitation/Workshops.

Please Contact Me if you wish to discuss further.

This section is aimed at answering all your questions about how your data is stored with Brenda McCole. If you have any queries, please feel free to contact us at brenda@brenda.mccole.com.

1. WHO ARE WE?

Brenda McCole (“we” ) respects your privacy and is committed to protecting it through this Privacy Policy.

For the purpose of European data protection and e-privacy legislation (Data Protection Legislation), the data controller is Brenda McCole, registered office Portal 7, Plaza Del Nou D’Octubre, Benissa, Alicante, 03720, Espana.

This policy sets out the basis on which any personal data that we collect from you, or that you provide to us, whether via our website(http://www.brendamccole.com) or otherwise, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

2. INFORMATION WE COLLECT ABOUT YOU

When you access the Website(http://www.brendamccole.com), we will learn certain information about you during your visit.

Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, providing comments or other feedback, and providing information when ordering a product or service via the Website.  We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website.  Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.  The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

3. USE OF COOKIES AND PIXELS

Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.

4. EMAIL INFORMATION

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

5. EMAIL POLICIES

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.

We will maintain the information you send via e-mail in accordance with applicable law.

In compliance with the Data Protection Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our emails provide users the opportunity to opt-out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

6. HOW AND WHY WE COLLECT INFORMATION

The Company collects your information in order to record and support your participation in the activities you select. If you register to download a book or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.

From May 2018(GDPR) – If you opt to receive any free resources, participate in any free training programs, register for a webinar, or purchase any products sold by the us on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to brenda@brendamccole.comrequesting to unsubscribe from future emails.

7. HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

8. DISCLOSURE OF YOUR INFORMATION

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information to service providers for the purpose of providing our services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

9. HOW DO WE PROTECT YOUR INFORMATION AND SECURE INFORMATION TRANSMISSIONS?

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

10. HOW LONG DO WE STORE PERSONAL INFORMATION?

It is our policy to retain your personal information for the length of time required for the specific purpose or purposes for which it was collected, which purposes are set out in this privacy policy. Where you have purchased our products or services, this will usually be 7 years from the date we last provided any products or services to you. However, on occasion we may be obliged to store some data for a longer time, for example, where a longer time period is required by applicable laws. In this case, we will ensure that your personal data will continue to be treated in accordance with this privacy policy.
For more information on how long cookies are stored, please refer to our cookie policy.

11. WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

12. POLICY CHANGES

We may use your contact information to inform you of changes to the Website or its Content, or, if requested, to send you additional information about us. We reserve the right, at our sole discretion, to change, modify or otherwise alter our Website, its Content and this Privacy Policy at any time. Such changes and/or modifications shall become effective immediately upon posting our updated Privacy Policy. Please review this Privacy Policy periodically. Continued use of any of information obtained through or on the Website or its Content following the posting of changes and/or modifications constitutes acceptance of the revised Privacy Policy.

13. GDPR RIGHTS

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Where you request access to your personal information, the information will be provided in writing. In order to comply with your request, we may ask you to verify your identity.  We will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you an administrative fee.

14. CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

15. CONTACT US

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to brenda@brendamccole.com

 

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